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Information on the ticketing platform and Ticketing Services
8 articles
Digital Services Act (DSA)

The DSA is an EU law that makes online platforms safer and more transparent, giving you stronger rights and better protection as a user.

2 articles
Adding events

Instructions on how to create and publish your event

11 articles
Editing an event

Instructions in setting sales end time and changes in capacity

12 articles
Pricelists

Creating and processing pricelists and adding discounts

13 articles
Order management

Instructions on how to manage, cancel, amend and other issues relating to your ticket orders

18 articles
Application for checking tickets at the entrance

Instructions on installing and using the ScanMore app

8 articles
Printing Tickets

Installation instructions for the printing monitor

5 articles
Reports

How to issue reports through Teller

5 articles
User Permissions

Instructions on how to log in, change password, create users and assign permissions

5 articles
Set up a page of multiple events

Add different events on the same presale page

5 articles
Products - Merchandise

How to add products to an event's page

4 articles
Cancelling / Rescheduling an event or changing venues

Instructions on stopping sales, rescheduling an event and changing venue

5 articles
Sports
5 articles
Streaming

Instructions and settings regarding streaming events.

10 articles
Marketing guidance material

Brand & Logo guidelines, Social Media guidelines, Marketing Promotional & Advertising packages

6 articles
Contact us

Working hours and ways of communication

1 article