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Steps on cancelling an order depending on the method of payment used.

How can I cancel an order?

How can I cancel a specific ticket from an order?

Instructions in case of a payment processing error during a refund

Why am I getting a "order completion has failed" error?

Checks to be done if a customer has not received the money since the cancellation.

After refunding the tickets, the customer informed me that he has not received his money. What should I check?

Cancel an order

Find answers and get help from Intercom Support and Community Experts

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