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Issuing an invoice for the purchase of tickets

Updated today

The invoice issuance feature is now available on More.com and allows your customers to request and receive an invoice automatically upon completing their purchase.

This new feature is designed to help you manage corporate clients (B2B), group/corporate bookings, as well as sponsorship and partnership packages even more effectively.

Specifically, during the checkout process, the customer can select the type of invoice they want and enter their company’s tax ID number. The system automatically retrieves the company’s available tax information from the AADE, and once the order is completed, the invoice is automatically generated and transmitted to the AADE via the electronic invoicing provider you use. At the same time, the customer can access it at any time from their order page.

What does that mean for you?

- Less manual processing of billing requests

- Faster service for corporate customers

- Smoother management of B2B sales and promotional packages

- Better tracking of documents

How do you activate it?

This feature is enabled on per-event through your Teller account. To make it available, you must first link an account with an e-invoicing provider / myDATA. Then, through the event settings, you can enable invoice issuance for your buyers.

If you haven't already signed up with a provider, our team can guide you through the next steps to activate the feature.

Integration with an electronic invoicing provider is necessary for operational and regulatory reasons, as AADE has already established the framework for the implementation of electronic invoicing, as well as the procedure for reporting its use by obligated entities, in line with the new tax framework to be implemented in 2026 (Article 14 of Law 4308/2014 and Decisions A.1128/2025 and A.1129/2025).

This new capability is currently available in Greece only.

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